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Do you need to scrub log files of sensitive data before sending to BMC?

Hello all,

I need to gauge how many Support customers need to clean sensitive data (such as server name, IP address are user credentials) from log and configuration files before they can be sent to BMC. This may be due to government/industry regulations or company policies.

Poll Results
  • No restriction, file sent with no modifications (44%)
    4/9
  • Government or industry regulation to clean sensitive data before sending to a vendor (44%)
    4/9
  • Company policy to clean sensitive data before sending to a vendor (11%)
    1/9

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