Vandana Rattan
Currently in Self Service clients have to choose between Submit a Fault and Request a Service to raise an incident or a service request. Is it possible to customize the same so that people just see… (Show more)
in BMC Helix Remedyforce
Vandana Rattan
In remedyforce console when I as a admin create an action by clicking on Actions > New Action > Update from ICT I can see the Delete (X) button enabled   But when service agents try the same this… (Show more)
in BMC Helix Remedyforce
Vandana Rattan
I am trying to implement Change Request module for our organisation in Sandbox. I have created some categories and marked them as Applies To > Change Request. But the category tree under new Change… (Show more)
in BMC Helix Remedyforce