Hey everybody! Hope you're doing well. We have a question we'd like to put in front of our customers. How many Workflows and/or Processes do you have against the Incident object? So, for… Show more
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Hi All, I'm wondering if something like this is possible. I'm looking to find out if there is a way within Flow to create a service request. More specifically, is there a way to designate the… Show more
Is it still necessary to create an Access database to create the member report? And - how do we weed out queues are marked Inactive - done from Remedyforce Administrator / Manage Queue Availability ?… Show more
Dear All, I have some questions related to remedyforce and remedy9 for our customers which follow, First of all, please provide us sales and pre-sales materials (i.e links to them) for our… Show more
Hi All, Could anyone please let me know where I can get user login credentials for the BMC BDC instance: "BMC Helix Remedyforce and BMC Helix Chatbot" Is there any demo script we can follow for… Show more
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As we on-board more teams and bring teams from outside of IT in to using Remedyforce, increasingly the status values that exist are not so relevant. Whilst you can try and keep them as generic as…