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Hi, We are getting detailed summary from 3rd party tool in Remedy Incident and hostname is included in that summary. Our requirement is to fetch value of hostname from summary and set it in a… Show more Hi , We are using Remedy 9.1.02 and want to use active link features like hiding some field on some conditions and displaying others in SmartIT. Please let me know how can we use AL's many… Show more Hi, We are using Remedy ver 9.01 In SRM:RequestAPDetailSignature, I need to know where Remedy stores the group name whose approval is pending. I can only see all users login id belonging to a… Show more