Marcia Nemalili
Hi,   I am struggling to have the milestone actions on Problem to execute. It looks like I have configured everything right, the milestone and the actions attach, but the actions remain in "Action… (Show more)
in Remedy ITSM
T. D.
I was creating a report using Smart Reporting on a system running 18.05 and I was wondering if this option is available in 9.1.04 patch 2.   If this option is available does anyone know how to… (Show more)
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Meera Hande
Hello Team,   I like to display all assigned groups (from Assignment log form) in a single field with multiple columns. For example:   Thanks in Advance, Meera
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T. D.
There is no print button on the Work Order, but there is on the Work Order Console.   I'm curious as to what others have done with not having a Print button on Work Order. Other than the obvious… (Show more)
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T. D.
Has anyone been able to capture the user's IP address and/or Computer Name through SRM?   Without using AIF.   Thanks!
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T. D.
When you hold down the control key + shift key you can open an existing ticket and / or a module on another tab in your browser. The problem is the tabs are not very informative, they say BMC Remedy.… (Show more)
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T. D.
We have approvals set up for from SRs and they work perfectly. Once the SR is approved the Work Order is created - perfect.   Where can the support staff see WHO / WHEN approved the SR?   I see… (Show more)
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T. D.
Is there a way to find out the history of who last ran a report and when?   Thanks!
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T. D.
I'm using 9.1.04 patch 2.   I'm using the following Expression /^[0-9]{8}$/   This forces users to enter only numbers from 0 to 9 and it must be 8 digits.   Is there a way to say it can be 6 OR 7… (Show more)
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Carina Burns
We are close to rolling out Digital Workplace to our end users.  The last piece that needs configuration are the notifications.   I have successfully updated SRM-REQ-Approver_Notification in the… (Show more)
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