Stephen McDonnell
Hi,   Does anyone know why it doesn't seem possible to update the 'Request' screen layout in Smart IT as you can for Incident, Change, Work Order, Task, Problem, Known Error & Asset ?   Seems… (Show more)
in Remedy ITSM
Stephen McDonnell
When using a calculated field to display current Date/Time, we are getting the incorrect offset when changing the user's profile Regional Settings, we UK based so at present in BST.   Example of… (Show more)
in Remedy ITSM
Stephen McDonnell
Currently we have our Date/Times displayed in 24hr format both in the Ticket Console and Incident, however I was wondering if anyone was aware of a mechanism to change the Time selection from 12hr… (Show more)
in Digital Workplace