Good day. I was wondering if it is possible to have a link directly to an SR. For example, an SR to order a cell phone. When the user clicks on the link it will take them directly to that SR. … Show more
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The last time I see this question posted was by Scott Sandersback back on Nov 3, 2015 so I would like to ask it again since we now have a new Categorization structure in Trackit. We are planning… Show more
Is there a way to configure Remedy where after you create a new Record it stays on that record in Modify?
I was doing a Active Link push to create a new record on the local form but after I do the push from a button If the form is still on create mode and THEN you click save it doesn't update the new… Show more
When BMC announced that they were going to a more simple Remedy architecture for version 18.05, we started to plan to consolidate servers. So we upgraded our development servers to 19.02 with that… Show more
Can someone tell me what is BMC's vision with its Service Request Management product? I have a customer who needs a product that will provide a list of questions for its End Users as they… Show more
We've been experiencing issues using Data Wizard to update data in various forms since upgrading to 18.08. Not seeing errros but data doesn't change either. Anyone else seeing this? Thanks Dave
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This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT:…