This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: AR…
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Using the "Submit Date" Remedy field and Assuming YellowFin documentation instructions applies to SR in use. System Information Application Version: 7.35 Build: 20170512 Java Version: 1.8.0_92… Show more
Hi all, I just wanted to understand why some fields are not available to show in the Incident view in Smart IT. We want to show the Vendor ticket Number field in the Record Details section from… Show more
I have a quick question. Will identification happen again on already identified assets? For e.g ADDM pushed a record with Null serial number and it was identified as new asset in BMC.ASSET. Few days… Show more
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