We are trying to notify our technicians when they receive an email response from the requester via their ticket. Is there somewhere to configure a notification based off activity type within the… Show more
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When creating a report with the Report Wizard in Track-It! 2019 R3, the resulting report seems broken if I include a Summary Field (step 4 in the Define Report Layout section). In this case, this is… Show more
Im very skeptical right now. Support is advising that the only way a technician can view asset details is to make them an administrator. I have a hard time believing that the developers would code… Show more
This is essentially two requests into one: IDEA 1: My understanding is that a PO has to be generated, which in turn creates an asset (if selected), and then the Asset Name is changed to match the…