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Personal

  • Twitter IDserenalambiase
  • Member SinceJuly 27, 2007
  • Expertiseendpoint management, service desk, ITSM, help desk, knowledge management, CMDB, ITIL
  • CertificationsITIL Foundation v2 and v3, Certified Scrum Master

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Skills and Expertise

  • itil1

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Serena's Recent Activity

Serena Lambiase

Status Update3 days ago

Getting started on our new fiscal year with a Client Management beta program. Details coming soon! 
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