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  • Member SinceJuly 27, 2007
  • Expertiseendpoint management, service desk, ITSM, help desk, knowledge management, CMDB, ITIL
  • CertificationsITIL Foundation v2 and v3, Certified Scrum Master



Skills and Expertise

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Serena's Recent Activity

Serena Lambiase

Status Update1 month ago

It's a bittersweet day - after many years at BMC, today will be my last day. Many thanks to all...

Blog Post Apr 10, 2020

Using BMC Client Management to Provision, Secure and Support your working environment at home

Serena Lambiase's Blog