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Personal

  • Member SinceJuly 27, 2007
  • Expertiseendpoint management, service desk, ITSM, help desk, knowledge management, CMDB, ITIL
  • CertificationsITIL Foundation v2 and v3, Certified Scrum Master

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Skills and Expertise

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Serena's Recent Activity

Serena Lambiase

Status Update2 months ago

Having fun planning our next Client Management release! Be sure to vote up your top ideas and...

Blog Post Sep 11, 2019

I will be at BMC Helix Immersion Days! Will you?

Serena Lambiase's Blog