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Personal

  • Member SinceJuly 27, 2007
  • Expertiseendpoint management, service desk, ITSM, help desk, knowledge management, CMDB, ITIL
  • CertificationsITIL Foundation v2 and v3, Certified Scrum Master

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Skills and Expertise

  • itil1

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Serena's Recent Activity

Serena Lambiase

Status Update2 months ago

I am excited to start working on pricing and licensing across the BMC Digital Service Management...
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