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Personal

  • Member SinceJuly 27, 2007
  • Expertiseendpoint management, service desk, ITSM, help desk, knowledge management, CMDB, ITIL
  • CertificationsITIL Foundation v2 and v3, Certified Scrum Master

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Skills and Expertise

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Serena's Recent Activity

Serena Lambiase

Status Update4 weeks ago

I love hearing from our customers how Client Management has helped them support their users during...

Blog Post Apr 10, 2020

Using BMC Client Management to Provision, Secure and Support your working environment at home

Serena Lambiase's Blog