JCP Remedy
Hi All,   Can we enable task creation button for problem tickets in completed status. Currently task creation is available till under investigation status and now we want it for completed status as… (Show more)
in Remedy AR System
Sergey Smirnov
Hello! ARS9.1/Oracle After success approve stage work order not create. Check process overview and on it not error messages. Block with WO at status applied and condition before this block worked… (Show more)
in Remedy ITSM
JCP Remedy
Hi All,   We have a requirement to convert incoming email to incident ticket. Below are the steps used:   1) Created use case in RBE:Console 2) Created rule for the use case in the Rule… (Show more)
in Remedy AR System
JCP Remedy
Hi All,   In our environment we are not seeing any incoming emails to the AR System Email Messages form. Users are sending email to the mailbox and we see the email in the outlook but not coming to… (Show more)
in Remedy AR System
Sergey Smirnov
Hello! ARS18.08/MS SQL Server Sometimes, in change request without template, when next stage is "implementation approval", click next stage button and system set automatically this request status to… (Show more)
in Remedy AR System
Oliver Liebing
Hello everybody,   I have an weird acting in the SLM:Measurement Table/Form. We use OLA Service Targets in Incident Mgmt. related to Assigned Groups. We have some Targets which were deleted in the… (Show more)
in Remedy ITSM
JCP Remedy
Hi All, Our users are getting below error when trying to submit new change request in remedy application.   The Support Group "Remedy Test Group" is not configured for assignment to Company "XXXX"… (Show more)
in Remedy ITSM
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