Antoni Zahariev
My ITSM journey in Bright started five years ago and now I'm spreading it! It was amazing to meet the community at  BMCExchange2019 in London! Check-out our End-to-End delivery approach and again, lots of pics and  BMC Exchange 19 - Part 2
Antoni Zahariev
Hi,   a customer have asked me: where is the conversation from Live Chat kept? Is it attached to the ticket(incident)? Sadly, I was able to find only one article about this: Cleaning up chat form… (Show more)
in BMC Helix