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Hi All, We are facing an issue with approval system in Change Management. We are not able to see Approvers when Show = "Pending"; However we can see Approvers when show = "Future Approvers" or… Show more
Hi All, I have added a new entry in status reason field in Incident. The fields are added on SYS:Status Reason Menu Item, HPD:Help Desk, HPD:IncidentInterface_Create. Whenever the status reason… Show more
Production Environment: ARS 7.6.04 SP4 ITSM 7.6.04 SP4 CMDB 7.6.04 SP4 SQL Windows 2008 server R2 3 apps In a Server Group with 8GM of RAM per server SRM 7.6.04 SP4 JAVA 1.6_0_25 2 – Mid-Tier… Show more