Mohammad Rehman
Mohammad Rehman Champion in Remedy ITSM3 years ago (Show more)
It looks like v9.0 upgrade make me feel BMC released it in hurry. It is painful when installer gives you success without any error and you later see in install log SQL failures which installer does… (Show more)
in Remedy ITSM
14 repliesShow more activity
Shreya Mauzo
Shreya Mauzo in Get Started with Smart Reporting4 days ago (Show more)
Hi,   I need to change the password for siadmin.   Following steps as given in the document : Changing the BMC Remedy Smart Reporting super admin password - BMC Remedy IT Service Management Suite… (Show more)
in Get Started with Smart Reporting
4 repliesShow more activity
Corey Humphrey
Corey Humphrey in Get Started with Smart Reporting6 months ago (Show more)
I tried to install 9.1.04 version of smart reporting but I am not sure where to look that will show me the version is installed. http://<SR server name>:<SR Port>/info.jsp
in Get Started with Smart Reporting
4 repliesShow more activity
Jeremy Schlosky
Jeremy Schlosky in Remedy ITSM1 year ago (Show more)
Is it possible to identify incidents that were generated from Smart IT?   We are trying to get an idea of how many tickets are generated from Smart IT but by looking at HPD:Help Desk I'm not really… (Show more)
in Remedy ITSM
3 repliesShow more activity
Santosh NameToUpdate
Santosh NameToUpdate in Remedy ITSM6 years ago (Show more)
Don't how it happened, now currently we are facing lot of issue with duplicate IDs(it is showing different name as a AD user and same user having different ID for Remedy), now we have morethan 2800+… (Show more)
in Remedy ITSM
1 replyShow more activity
SWETA PRASAD
SWETA PRASAD in Remedy ITSM5 years ago (Show more)
Hi All,   Incident Ticket flow is required in such a way as to have a “reviewer” from our Delivery teams who will get all resolved tickets and can check all work done before closure. Is this… (Show more)
in Remedy ITSM
15 repliesShow more activity
KBT2011 NameToUpdate
KBT2011 NameToUpdate in Remedy ITSM7 years ago (Show more)
Created a ticket, worked on the ticket and "Closed" the ticket. Now, I would like to reopen the ticket and assign it to another support group. What permission privilege do I need to have for my… (Show more)
in Remedy ITSM
6 repliesShow more activity
Shreya Mauzo
Shreya Mauzo in Get Started with Smart Reporting2 years ago (Show more)
Hi All,   We are testing the functionality for Smart Reporting. There are two issues that we have obsserved.   1.The users created on Remedy are not getting synced with Smart Reporting. There is… (Show more)
in Get Started with Smart Reporting
6 repliesShow more activity
Mahendran TM
Mahendran TM in Remedy AR System9 years ago (Show more)
Hi,   Need a validate a character field which might have 3 types of values in it   1. Only Numbers OR 2. Alpha Numberic (Starting or Ending letter might be character) OR 3. Only Characters  … (Show more)
in Remedy AR System
2 repliesShow more activity
Fernando Galicia
Fernando Galicia in Developer Community2 months ago (Show more)
Hi,      I need to validate if the user captures special characters in a field (!"#$%&/=?¡°_:;, etc), how can I do this validation?      Regards.
in Developer Community
3 repliesShow more activity
Sanket Mhatre
Sanket Mhatre in Remedy AR System5 years ago (Show more)
Hi Team,   We are facing issue for change module. Approvers are not getting added automatically. We have checked following points and they are working fine: armonitor.conf has following entry for… (Show more)
in Remedy AR System
11 repliesShow more activity
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