shardul singh
Hello All,   I am facing this in multiple tickets. For Ex. - I updated due date from 11/03 to 15/03 and updated the ticket to resolved. But when after 1 business day the ticket was reopened from… (Show more)
in BMC Helix Remedyforce
shardul singh
Hi All,   Can we add a custom field in the Action drop down in the Remedyforce Console.? If yes, Please suggest the process!!   Thanks Shardul   BMC Helix Remedyforce
in BMC Helix Remedyforce