Sergey Smirnov
Hello! ARS9.1/Oracle After success approve stage work order not create. Check process overview and on it not error messages. Block with WO at status applied and condition before this block worked… (Show more)
in Remedy ITSM
Sergey Smirnov
Hello! ARS18.08/MS SQL Server Sometimes, in change request without template, when next stage is "implementation approval", click next stage button and system set automatically this request status to… (Show more)
in Remedy AR System
Sergey Smirnov
Hello! ARS9.1/Oracle At system, if search records at global search, users (not all) has warning - ARWARN [66] The query matched more than the maximum number of entries specified for retrieval and… (Show more)
in Remedy AR System
Sergey Smirnov
Hello! ARS9.1.04 + MS SQL Server Some (not all) users started to have problems in records with datetime-fields in the system. With a setting of +11GMT in user properties - the field shows, for… (Show more)
in Remedy AR System
Sergey Smirnov
ARS1808/MS SQL Server Hello! Update from 9.1.04 to 18.08 and my workflow on form "Configuration ARDBC" (vendor) stop to work as it should. This form need me to determine the current server for… (Show more)
in Remedy AR System
Sergey Smirnov
Hello! ARS9.1.04/Oracle Can I forward a field directly from the form SRM:Request to overview console? At SHR:ARDBCFields i can select event like MAINCHANGE or MAINHELPDESK and etc. but can i select… (Show more)
in Remedy AR System
Sergey Smirnov
Hello! Try from escallation get record from ldap-form and system give me error ERROR(3377) java.lang.NumberFormat.Exception: For input string: "303a". what this means? Error on the side of remedyi… (Show more)
in Remedy AR System
Sergey Smirnov
Hello! I have two vendor forms with LDAP configuration - one form works nice, but other sometimes not display fields at all - clear white form through web. Maybe who know what is this? (It's only… (Show more)
in Remedy AR System
Sergey Smirnov
Hello! Try to get information from direct url through javascript - add active link with run process: javascript http = new XMLHttpRequest() http.open("GET", "myurl") http.send() http.onload =… (Show more)
in Remedy AR System
Sergey Smirnov
Hello! Try update 9.1 -> 18.08 and before update system run config checker and give me a error: <plugin>                 <name>Plug-in port configuration Check</name>                … (Show more)
in Remedy AR System
Sergey Smirnov
Hello! ARS 9.1.4 + SSO/IE11 I try open attach file for incident (from HPD:WorkLog form) OS give me window what i want to do - open/save/save as... If choose open - then OS give me window with insert… (Show more)
in Remedy AR System
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