This is the report that pulls when you have an incident opened an you want to print it. You go to Actions and select Print or Print to PDF. Any help would be appreciated.
Log in to learn more about sanaya, share content, and exchange messages and invites.
Hi All, I have a request definition form with number of checkboxes and other fields in it. Once user submits the service request it populates all the checkboxes (we have mapped all those input… Show more
As like whenever we email to a particular Id to create a case in salesforce, can we set up the same for creating a problem ticket Please suggest, if is there any process exist, if not then can… Show more
Hi I thought this would be a simple task but I cannot seem to find the answer. im looking to auto assign incidents from a queue to a staff member on a round robin but by load. I have 3 members… Show more
Load more items
Hi everyone, I have a profile which has very limited access to Remedyforce and now I want to enable it to see the Remedyforce Console tab. I managed to enable it from the profile edit page and in… Show more