Ely Soteno
Hi guys!   I can not view pdf files in search knowledge base by selecting external documents BMC-SDEversion 10. I'm working operating system: Windows server 2008 32-bit I followed several…
in Service Desk Express (SDE)
Hadoop Deleon
We are almost finished with the testing of the SDE test environment that we re-pointed to a new SDE test DB.  I have problem though on the push service, it always times out.  I was previously advised…
in Service Desk Express (SDE)
Srinin
Hi,   we are new to BMC SDE tool. In one of our applications, SDE tool is using.In our application, when we click on any report or print button, we are getting the below error: VB Script: BMC…
in Service Desk Express (SDE)
Joshua Carmichael
Hello!  Is there a way to use DB Lookups in Quick View queries?  I'm trying to do a quick view query where I can show all tickets with a parent group id at run time.   Any ideas?
in Service Desk Express (SDE)
Michelle L
We use sde on a private IP with iis 6 and smtp, it works fine for email to users on our domain however if we try to send email to someone outside we get the following bounced email error:  …
in Service Desk Express (SDE)
Tonya NameToUpdate
I have two tickets that were not created via email (business rule) on two separate dates.  I know that the tickets used the proper syntax.... They both have attachments and I can see the attachments…
in Service Desk Express (SDE)
Hadoop Deleon
We have recently started to have problem with some workstations using SDE. When the drop down menu for "Assign to" is clicked, the information in the windows is not visible, this happens to any drop…
in Service Desk Express (SDE)
Michelle L
I am getting the following when I try to get into SDEAdmin from my desktop and the second error i get when i try to access it from the server:   Server Error in '/SDEAdmin' Application. Runtime…
in Service Desk Express (SDE)
Chris NameToUpdate
Users are currently experiencing a script error when adding new incident details to a call:   Currently unable to add Incident Details due to the following script error:   Under the incident Tab,…
in Service Desk Express (SDE)
Mike Reider
We are using FPAC at a customer to run asset discovery, application monitoring and agent rollouts. They want to be able to do patching and software deployment down the road. Their network admin wants…
in BMC Asset Core (Client Mgmt)
henri chemla
After reinstalling SDE on my server because I have to use  "basic authentication" for all users I no more have right to change anything in the BMC directory . My editor say that all the files are…
in Service Desk Express (SDE)
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