Skip navigation
Log in to learn more about rolfcooke_snl, share content, and exchange messages and invites.

Create content by email



  • Member SinceMay 17, 2018
  • URL
  • BiographyExposed to Remedy ARS in 1999 while working for university in Augusta, Georgia when purchased Help Desk application. Over the next five years, I administered the system and developed applications to support functions not otherwise available. For thirteen years, I worked for telecommunications company in Saint Louis where I gained exposure to ITSM and developed custom products. Now supporting ITSM, SmartIT, MyIT, related products and custom applications.



Skills and Expertise

  • bmc-itsm
  • bmc remedy ars developer

Endorse Rolf

Have experience working with Rolf?
Tell people about Rolf's skills and expertise.

Rolf's Recent Activity

Rolf Cooke

Status Update2 years ago

About to experience v9 ARS a second time.
This user does not have a blog.