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Personal

  • Member SinceMay 17, 2018
  • URLhttps://www.linkedin.com/in/rolf-cooke-167633152/
  • BiographyExposed to Remedy ARS in 1999 while working for university in Augusta, Georgia when purchased Help Desk application. Over the next five years, I administered the system and developed applications to support functions not otherwise available. For thirteen years, I worked for telecommunications company in Saint Louis where I gained exposure to ITSM and developed custom products. Now supporting ITSM, SmartIT, MyIT, related products and custom applications.

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Skills and Expertise

  • bmc-itsm
  • bmc remedy ars developer

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Rolf's Recent Activity

Rolf Cooke

Status Update2 years ago

About to experience v9 ARS a second time.
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