John Gallagher
Today, we are excited to announce BMC Digital Workplace 19.08. The latest release of Digital Workplace includes exciting new end user and administrator enhancements to help bring organizations into… (Show more)
in Digital Workplace
Robert Kern
Dear Community ... this Idea is about Requests from DWP Advanced (in DWP / MyIT).   Topic / Usecase: Enduser creates an Incident in DWP The Service Request was built in DWP Catalog (Create…
Robert Kern
Dear Remedy Community,   Use Case I am trying to create Support Groups with REST API (in JAVA).   Issue Creating Support Groups works - however I can't find out how to set the "Parent Group".  … (Show more)
in Remedy ITSM
Pascal Junker
Hi, Enhancement for better Incident Resolution Communication with the Customer. In the Status Update "wizard" for Status Resolved. The pop-up needs to extend the comment (Note) function with option…
Tamara Ehmoser
Hi!   In DWP-Advanced (Service Broker) 3.5 there are several People-Attributes available which you can use in your Marketplaces: In SRM/MyIT it was possible to use also Custom-Fields for…