Hello FP Fam! I'm looking to see if anyone else has experienced this and what they did to resolve it. I have made changes to the Category Tree in my Service Portfolio. Closed FP and went back… Show more
Log in to learn more about robertduke32, share content, and exchange messages and invites.
Hi All, Does anyone use the FootPrints Mobile interface? What is your experience with it? Any recommendations? Also, this all seems geared to the agents, I need something for the customers, anyone… Show more
Gents, I have 2 questions: We have 5 Work Scheduled's one as the default. Each workspace have different Work Scheduled Question 1 "Customer Service" workspace in the Business role there… Show more
Hi, we currently have a routine maintainence of an application that is widely used across the business and this is being raised as a minor change(there is not CAB approval stage). going forward we… Show more
We recently went up with FP 20.18.03. Soon thereafter, the mailbox that was used for FP incoming communications was migrated to O365 Exchange. Now, the Email setup against the O365 Exchange mailbox… Show more
Load more items
My customer is asking if the Comments field can be set to Required if a Voter Rejects a Ticket. Is this something that can be done at all? I do not see a way to do so inside the FP system itself. … Show more