Rob Farrington
Ok, I'll be very specific this time:   - WS #1 has a Single Select field - Item is selected from that field - This prompts the Item selection to open a ticket/form on WS #2 - User then fills out… (Show more)
in FootPrints service desk
Rob Farrington
FP Fam,   I am throwing around the following idea and would like your feedback on 1) Is it possible, 2) Is it worth it, or 3) Don't do it/Can't be done.   My customer has paper forms, around 10,… (Show more)
in FootPrints service desk
Chris VanBuskirk
The 20.18.03 out-of-the-box Problem item has a linked Contacts field. Do folks link contacts to Problem(s)?   How do you add "Linked Contacts" with just the "Linked Contacts" control. There are no… (Show more)
in FootPrints service desk
Chris VanBuskirk
Our current usage of Teams in FP, arguably, is not very efficient, effective, or meaningful. If there are folks that have successfully used teams and wouldn't mind sharing, I have some questions in… (Show more)
in FootPrints service desk
abdallah hamaydeh
Gents   New release of footprints on Date: 2019-01-15 that support the following Tomcat and Java 8 (64-bit) is required for FootPrints 20.18.03, So regarding the upgrade, requirement download the… (Show more)
in FootPrints service desk
Rob Farrington
Hey guys, hope everyone is doing well.   I wanted to see if anyone had done the following, and if so, did it without manually entering the manager name for the user.   - Set a business rule to make… (Show more)
in FootPrints service desk
Rob Farrington
I have a customer "ask" to create approval flows off of a Muti-Select field selection. Is this possible? If not OOTB, has anyone created a way to do this?   For example:   - User selects Door 1,… (Show more)
in FootPrints service desk
Rob Farrington
Good morning FP community!   I am setting up a Problem Management Workspace and would like to create the following:   - Ticket time from creation to resolved - Ticket time to repair   Basically,… (Show more)
in FootPrints service desk
Rob Farrington
Hey all,   I'm having an issue where the First Name and Last Name email tags are not showing up in the emails sent to users or assignees. It is either showing up as the actual variable, i.e.… (Show more)
in FootPrints service desk
Chris VanBuskirk
When I value the Width property of a control in a form as "2 columns", it uses two literal columns (i.e., if it were a 5-column grid, and this were the only control in the row, there are now only 3… (Show more)
in FootPrints service desk
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