Knowledge Admin
This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: AR…
in Remedy AR System
NARESH GANNAMANENI
It would be good to provide this capability OOTB instead of customer creating their own plugins. I know there are couple of other options like Spoon and custom plugins that can be leveraged to make…
Vishnu Kundarge
Environment BMC Remedy ITSM (concurrent users) BMC Remedy Smart Reporting (concurrent users) Maximum number of managed devices* Proof of concept (POC) 50 5 1,000 Small 800 50 2,000… (Show more)
in Remedy AR System
Ricky .
Hi All,   Is there any configuration in the Remedy to enabled added worklog to service request which status is 'Completed' by email inbound? I checked the RBE:Message and RBE:Transaction there is… (Show more)
in Remedy AR System
Konstantinos Androutsopoulos
All,   My customer needs for landing page in Smart IT to be the ticket console instead of the dashboard. I search inside the documentation -google-communities but I didn't find anything... Could… (Show more)
in Digital Workplace
Ricky .
hi guys,   i have some issues here regarding the AR Email Engine Service in the windows platform. This happened after i tried to change the email engine services to use 32 bit java from 64 bit java.… (Show more)
in Remedy AR System
Ricky .
hi All,   I have some issues with bmc performance at one of my clients which is only happens if in a peak hours it need about 50s++ to login to the home page and then for doing activity likes… (Show more)
in Remedy AR System