Name: Rick Cook
Biography: I've been working with Remedy software since 1996 (v2.1), and spent over 12 years as a Remedy Consultant.
Country: United States
Company Name: TeleCommunication Systems, Inc.
Job Title: Sr. ITSM Architect
Certifications: RSP, RAC, ITIL Foundation v2, Security+
Mission Progress

Other details

Member Since: Jun 21, 2007