Name: Rick Cook
Biography: I've been working with Remedy software since 1996 (v2.1), and have spent over 14 years as a Remedy Consultant.
Country: United States
Company Name: SPAWAR - Charleston, SC
Job Title: Sr. ITSM Architect
Certifications: RSP, RAC, ITIL Foundation v2, Security+
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Member Since: Jun 21, 2007