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The holiday season is almost here! We've accomplished so much in the last year together, all thanks to you for the incredible support & feedback you've given so far. We also got a fun game to… Show more We are currently standing up BMC Remedy ITSM with SMART IT - everything is version 19.08. For the last few months I have been learning the consoles I will have to teach our other users (Service,… Show more Hello everyone, I need your help to know if it is possible embedding BMC Helix Chatbot in external appication with user and password also embedding to avoid the user login, every time that needs… Show more Greetings everyone! As our peers here in the US prepare to sit with family, reflect, and give gratitudes, I'd be remiss if I didn't take a moment to thank you, our members. We recently… Hi All, Is Innovation Suite Cloud the 9.5 release or will we also be receiving a AR System 9.5 platform release? Does anyone have any view of the 9.5 product roadmap? Not sure if this is the… Show more Beginning October 2019, BMC Helix is transforming into the industry's first and only end-to-end ITSM + ITOM platform powered by AI/ML. BMC Helix will provide a fully integrated platform that allows… Context:… I saw this note in the Helix Subscriber information: Reminder: BMC imposes a 10MB limit on all attachments. Integrations - BMC Helix Subscriber Information - BMC Documentation Is that only… Show more Please join LJ as he presents on Consuming REST API for Integration in the November 20th webinar. In this session LJ will cover consuming REST API for Integration with new 19.08 feature capability… Show more Load more items Hi all, I'm getting confused about BMC Helix ITSM. Is it cloud based or on-premise product. How can I install it in local area, I've 4gb RAM & 100GB space windows server 2012. What are… Show more