Philipp Ernicke
Hi,   I have a change proposal regarding the PatchJob status name in German. In English it is called "Execution pending" and in German "Am Ausführen" which means "Executing". Since this suggests a…
Christoph Klapetke
Hi Peter Adams, what you mentioned in ITSM Beta Program Plans is fine but for the 20.08 release. What does it mean for the 20.02 release?? Is no Beta planned for 20.02?     Thanks! Christoph
in Remedy ITSM
Peter Adams
Something new and exciting is in work for the AR System platform and ITSM solution, as we look at improving our ITSM user experience and giving customers more flexibility in tailoring and extending… (Show more)
in Remedy ITSM
S. Abu Owais Bin Nasar
Please guide how to integrated BMC Helix ITSM Suite (Remedy) with Oracle EBS R12. Our client have data in Oracle EBS R12 and need to migrate it to BMC Asset Management.   If possible please share… (Show more)
in Remedy ITSM
Hello,   I am creating an incident from drift console. But even all required fields setting from template, Template name and service fields not setting. I couldn't find any information about this… (Show more)
Holly Mullins
ITSM Remedy 19.08 as I understand it, is one of 5 components within BMC Helix ITSM.  Also within BMC Helix ITSM is Innovation Suite.  Can my company purchase/download just the Innovation Suite… (Show more)
in Remedy ITSM
Simon Hodson
Hi All,   Made my login and Q number 1   We have just moved from an aging citrix product to Smart IT 19.2 web app - all is well though would be nice to have chrome or other browser and have say 4… (Show more)
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