Peter Adams
What Is It? We want to learn from you about the types of tasks you expect to do with a general purpose digital assistant for usage across BMC products. You can interact with it using textual or voice… (Show more)
Peter Adams
What Is It? We want to learn from you about the types of tasks you expect to do with a general purpose digital assistant for usage across BMC products. You can interact with it using textual or voice… (Show more)
Peter Adams
What Is It? We want to learn from you about the types of tasks you expect to do with a general purpose digital assistant for usage across BMC products. You can interact with it using textual or voice… (Show more)
Peter Adams
With every feature release we deliver a set of enhancements that are based on ideas from our customer community. Now that the BMC Helix ITSM 20.08 feature release is fully available (as SaaS… (Show more)
in Remedy ITSM
Thomas Hammer
The new "Drag & Drop" feature in Smart-T 1.1, which has been introduced for Change Management documents is an amazing advantage and a big step forward regarding usability   Please add this feature…
Lalit Joshi
Summary: Smart IT User Experience related problem Description: When we view the server model or any other similar model in Smart IT, it displays all related CI objects under Asset Tab, with the…
Tauf Chowdhury
There is no way to select multiple items quickly either by using a Select All button or the normal "Shift + Click" one would do within a table. This would be extremely helpful when trying to relate…
Joel Brom
Why should we go to the bother of setting up Product Aliases in the Product Catalog if product searching does not use of them.?
Florentina Rinciog
In Smart IT 1.5 the Activity Log captures only the Assignee name (the note is "Assigned to: Agent-X by Agent-Y"). But if after the Activity Log was updated with the Assignee name and after that the…
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