I want to add a new field/column here for "Field Label". It's possible to create a field on Template Field Info object, but I want it to be a formula field so its automatic and not a manual process… Show more
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Would like to clean up Service Request email information so not to include any fields that weren't checked or filled in. They display in the email as False next to the request. Would like a way to…
Please provide an easy way to look at "My Assignments/My Action Items" everything together on "My Dashboard" Quick view  - Incidents/Service Requests/Tasks/Problems/Changes, Assign to My Queue
Please provide a single view or snapshot for looking at my assignments or my action items. Also the numbers should have hovering to give list of records so that user can click to launch the records…
Hi, again, kedar zavar, Paul Donders, Anne Brock, team! Is it possible to update field value at run time. I can use as example the field Client ID and Account. When I select client Id, the field… Show more
How can we provide user password reset option to Staff Profile?
I'm trying to delete a report folder. But, when I do I get the following message: "Before deleting this folder, you need to delete these reports from the folder and the Recycle Bin." I have… Show more
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Hi guys, Is it possible to modify the rule that is fired when I click on Assignment button? Customer whishes is: When support staff click at this button, the status changes to IN PROGRESS and the… Show more