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Dear all, We have a client requirement to make BMC mobilize, do we have a mobile application for BMC remedy ? need any licence to get mobile application ? Please provide your expertise advice.… Show more Hi All, I am trying to add one custom attribute in BaseElement class via class manager and I am getting "Internal error occurred during processing" error and it is not saving the newly created… Show more The holiday season is almost here! We've accomplished so much in the last year together, all thanks to you for the incredible support & feedback you've given so far. We also got a fun game to… Show more Hi All, I am looking to add additional information in the CI like email address or phone number additionally. Also I want that information to be pulled in the report as well. Do we have… Show more
Hi All, Just wanted to know is there any way to normalize 2-3 newly discovered records instead of all the not normalized records ? Regards, Gajanan
Hi All, We have written an escalation. It should run after every 300 sec when it meets its criteria. Sometime we are getting the Time-out error when escalation is triggering. We tried to run the … Show more HI, I am user, not a developer or admin. I often use modify all to update and resolve group tickets, however the notes section won't update. Everything else works fine, but the notes is where I log… Show more When i try to assign a incident to any another support group am getting a new error I get error "ARERR  Required field cannot be reset to a NULL value : HPD:Help Desk Assignment Log :… Show more Hi, The Normalization job is not normalizing the values as mentioned in the NE:ProductNameAlias form. If I have to give the background story we had to stop the normalization job last week… Show more Load more items When I try to access the Go To Lesson link the page opens with Forbidden message. … Show more