Mayank Kumar
Is there a way to relate an asset to People profile on the people console in Smart IT, like we can do on Remedy mid tier? I have checked and found that there is no option to add or remove asset… (Show more)
in Remedy ITSM
Knowledge Admin
This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy with Smart IT DETAILS: The…
in Remedy ITSM
Pascal Junker
Add User Feedback as Activity Record to the Knowledge Article itself and inform Author and Followers on Dashboard (Updates)   Today there is no note of this activity in Smart IT, Customer feels that…
Christoph Klapetke
Hi, I have configured a data source to my ITSM Suite and want to create an external record, but when I try to view the data I get the following error: ERROR (6721): Alias mapping value not found… (Show more)
in Developer Community
Omar Abushanab
Hello Community,   Can we have Chatbot in BMC Remedy on premise 19.08 or it's exclusive to Helix ?   Thanks,
in Remedy AR System
Pascal Junker
Hello, everybody, i have one simple question...  I can't find the option to add "Quick Links" to the DWP search page. Can I add a link to a knowledge article here? Or are these links limited to… (Show more)
in Digital Workplace
Kannaa Chilla
The holiday season is almost here! We've accomplished so much in the last year together, all thanks to you for the incredible support & feedback you've given so far. We also got a fun game to… (Show more)
in Using Communities
Pascal Junker
To change the names of the global search filters and the default text displayed for the global search.   These options do not cover all filter criteria and the placeholder text is for all search…
Pascal Junker
Hello everyone, I read the "Enhancements preview" 19.11 with interest. I am also positively surprised about the extension of the search results! 19.11 enhancements preview - Documentation for BMC… (Show more)
in Digital Workplace
Pascal Junker
Hi, I have the problem that on an iOS device a "Shared" link from DWP opens a popup for me. This popup wants to decide in which APP this link will be opened. - "How do you want to open this link?"… (Show more)
in Digital Workplace
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