T. D.
I'm setting up broadcast to have a report sent automatically through a schedule to an external email address.   According to the BMC documentation (see below) - you can insert an external email… (Show more)
in Remedy ITSM
Issac Jayandhar Aranganathan
The URL for BMC Remedy OnDemand service allows only the following format:   https://<companyname>.onbmc.com   Is there anyway to customise the URL instead of "onbmc"? Please let me know your views.… (Show more)
in BMC Helix
Parag Ghanekar
With RBE all HTML Images (Signature line logo etc.) are added as an attachment then zipped into one and attached to the ticket.   If a file is attached to the email it along with other Images/logos… (Show more)
in Remedy ITSM
Timothy Mobley
[This question is for Remedy ITSM Suite v9.1.04.]   After uploading Bulk Inventory CIs via Spoon, any attempt to edit the CI in the Bulk Inventory form yields the following error:   Required field… (Show more)
in Remedy ITSM
Krish K
Hi,   I am trying to understand how do the ticket ID numbers for Incident, Change, Work Order are generated? We are trying to understand the actual workflow for these so that we can able to utilize… (Show more)
in Remedy ITSM
Daryl Ash
I am needing to create about 50 incident tickets each day, and looking for the best/quickest way to get them created, without creating them all individually (if possible).
in Remedy ITSM
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