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This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedyforce Service Desk QUESTION:…
Hi, does anybody know how to massivly update "Approvals" field on "Display Option" of request definitions? Andrea Balconi I cannot find whose object it belongs and it very urgent. Thank… Show more
Dear Members, Good Day!! I want to put logo in email notifications i.e. creation of inident/ closure of incident etc. Need support to accomplish this task.
We are working salesforce winter19 and remedyforce are starting to create SLAs. I am trying to locate if there is a limit on SLAs
Here is what we want to achieve. 1. insert "System Name" to Remedyforce CMDB >done 2. create custom lookup field on incident layout 3. would like to control displayed data in custom lookup… Show more
If you are interested in seeing what enhancements we have planned for remote control, operational rules, patch management, credentials management, and security, then you should join us! We are… Show more