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- November 26, 2014
The consultants we use for solution delivery are ITIL certified, able to deliver the BMC best of breed solutions within ITIL guidelines. We have been providing software tools and professional services for BMC products since 1997, and have 250 customers worldwide. We are a BMC Technology Alliance Partner.
As well as delivering BMC ITSM products, we have also developed core products for use with the BMC Remedy AR System platform. Our Workflow Studio tool enables migration & comparison between servers, aids troubleshooting & promotes application understanding.
Our ShareRemedy product is an integrated solution between SharePoint and Remedy, consisting of highly configurable, feature-rich Web Part, and tool kit. It allows the displaying of information that is held in Remedy Forms, and also provides the ability to update existing entries and submit new items. Plug your ITSM information directly into your user friendly and corporate styled SharePoint front end, and make the most of your investment in your SharePoint and Remedy products. Panacea are ITSM and Business Service Management specialists aligning our customers IT, with their business objectives.
As a BMC partner, with over 200 customers using our solutions, support services or one of our 3rd party products, we have a proven track record in delivering and supporting the service management applications your organisation relies on.
Engaging Panacea you can be assured that you have the back up of a support and consulting infrastructure that has been used to support our own customers worldwide, including many fortune 500 companies. All of our core products require an extremely in depth knowledge of the BMC remedy platform and ITSM applications. Panacea has been delivering service management solutions based on BMC service management products for over 16 years.
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