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Personal

  • Twitter IDosegers
  • Member SinceSeptember 10, 2007
  • BiographyAs a member of BMC’s technical marketing team, which is a global team of the best in their field that work closely with the solution and product management teams to take value messages to the technical level. In this role, he supports the pre-sales, channels, professional services, and enablement teams with artifacts like white papers, demonstration environments & scripts, and POC support. He also supports key events and activities that are directly customer facing by participating in the Executive Briefing Center, industry events, and social media.
  • Emailolivier_segers@bmc.com
  • SalutationMr.

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Skills and Expertise

  • ability to present technical information clearly
  • certified helpdesk analyst (hdi)
  • certified helpdesk manager (hdi)
  • itil service manager – master in it service managemen
  • problem solving and analytical
  • services management – new concepts of services manage

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Blog Post 03-May-2019

How Aspect Software Innovates IT Service Management Using BMC Helix Remedyforce

Olivier Segers's Blog