Loaone Seleka
Good Day,   I have created a Approval chain on an SRD for when you select "A" the approval should attach the approval process and when i select "B" it must skip the approval process and create a… (Show more)
in Remedy ITSM
Omar Abushanab
Hello Community,   Is there any way to make filter fire after the qualification met with 5min?   for example: I have filter works on Submit, and I need it to fire after the request submitted with… (Show more)
in Remedy ITSM
Omar Abushanab
Hello, Community   we have 2 SSO servers, 2 SmartIT/DWP and 1 Mid-tier server.   now in SSO 1 and 2 Servers, we are using Kerberos authentication as the first step for authentication.       the… (Show more)
in Remedy AR System
Omar Abushanab
Hello Experts,   I am getting this error message when I try to start the Email Engine.   "The BMC Remedy Email Engine service on local computer started and then stopped. some services stop… (Show more)
in Remedy ITSM
Omar Abushanab
Hello all,   I have created a SRD (Standard) in English language and i added all the required questions, then i created an Arabic locale and i translated the question. after a while i added another… (Show more)
in Remedy ITSM
Omar Abushanab
Hello Experts,   I have this requirement to validate that the entered date in SRD question is not in the past, but Remedy accept any date even if it's in the past, is there any way to add validation… (Show more)
in Remedy ITSM
Omar Abushanab
Hello Community,   I have a customer using Remedy 9.1.04 for a long time with no issues, now in some random service requests, when they create a new request with approval process the status is… (Show more)
in Remedy AR System
Omar Abushanab
Hello Community,   I am trying to configure smart reporting with smart-it but when i run the command i am getting the following error.   Error: Could not find or load main class… (Show more)
in Remedy ITSM
Omar Abushanab
When I try to open any record on LDAP vendor form this error appears "The LDAP operation has failed : javax.naming.directory.InvalidSearchFilterException: invalid attribute description; remaining… (Show more)
in Remedy ITSM