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Hi, Unable to see aging in incident and workorder report.aging is avaliable only for close tickets .how to troubleshoot this?
It would be nice to have the opportunity to reuse every single piece of Remedyforce SelfService in custom lwc to ensure an excellent experience for bmc customers.
Self service details views are missing a possibility to have Status next to ticket ID (see attachment). Why we have it for Incidents, but not for Service Requests. I consider this as a bug, but here…