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Personal

  • URLhttp://www.linkedin.com/pub/nancy-hinich-gualda/10/383/a08
  • Member SinceApril 26, 2013
  • BiographyAs a Remedyforce Customer Success Manager, I am passionate about helping you to get the most from your investment in Remedyforce! To help you and other Remedyforce customers create IT Service Management success with Remedyforce, I leverage the knowledge and experiences I have gained in my 14 years in the IT industry where I have primarily focused on ITIL and consulting services for IT service management solutions.
    I have been an ITIL Service Manager since early 2000 and I joined BMC in March of 2013. Prior to joining BMC, I was a Services Director for another large IT Service Management vendor where I began there as an ITIL consultant. And if you’ve ever attended a PINK Elephant event and my name sounds familiar that’s because earlier in my career I worked with Pink Elephant as Director of Marketing Conferences & Events!
  • CertificationsITIL Service Manager

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