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I got asked a question about this on a BMC Education training course Education COURSE page - BMC Helix ITSM 19.x: Fundamentals Administering - Part 2 - BMC Software


The issue is that Task Phase enforcement does not seem to work correctly at the Review phase. This is due to how the OOTB approval process is working, so I have summarized a couple of workarounds in the attached video.