Mugurel Mihai
Add new switches/functions to enable tracking swarms: Few examples below when a channel was created who was/got invited throughout the swarm who was most active in the swarm who was most active…
Mugurel Mihai
Ability to relate knowledge via ChatOps  do not exist now. Will be useful to exist
Mugurel Mihai
When assign a ticket using chatbot it require to know Login ID. Preferable to use Microsoft Teams native  @ - tagging
Mugurel Mihai
When update the assignee via the chatbot, ticket is automatically assigned to the default support group of that person. Should have an option to control this action ( if the person belong to…