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Hi Experts, Is it possible in Custom Reconciliation job, in the identification activity, to build a qualification which compare data from two different fields in source and target dataset (e.g:… Show more
Hi Experts, We would like to make AST:BaseElement available in Asset Management Console to make searching and modifying CI easy for our users. A lot of them complained about searching and find CI… Show more
Hi Folks, I would like to know the process of synchronizing the field status in BM.CORE Forms vs AST Forms. Some of our CI records have different value for status in BMC.CORE vs AST Forms. From… Show more
Hi there, which options have support staff to display group members in the ITSM Suite and Smart IT? Thank you Thomas
Hi Experts, We are ramdonly having this error while running DMT Job (An error occurred during the Load Step caused by the Carte Server restarting.) We are in ARS and ITSM 18.05. We have… Show more
Hi Folks, We start having some Service Request stuck with error 382 on SRM_OUT_CREATE_APP_REQUEST. After investigation, we flush the cache which solve the issue for the new request create. The old… Show more
When using the Copy Activity in reconciliation in order to copy unidentified CIs from one dataset (ADDM) to another dataset (Import) we cannot get the relationship between the Cluster and the cluster… Show more