Majd Alsadi
Hello Dears,   I want to make the survey working on Closed Status in SRM not on the Completed, Anyone can guide me how to change the workflow and what are the steps to achieve that??   Regards,
in Remedy AR System
Majd Alsadi
Dear all,   I have a custom fields in SRM:Request and i want to use them in SYS:Notification Message to send email notification.   Any one give me the clear steps to do it, i read many discussions… (Show more)
in Remedy AR System
Majd Alsadi
Hello all,   I have 2 Smart IT / DWP servers and a load balancer on them, some times when the users trying to access the SmartIT / DWP through the load balancer it give blank page error connection… (Show more)
in Remedy AR System
Majd Alsadi
Dears,   I want to add the resolution categorization to Workorder, i tried many times to add them but no luck, can someone provide me the steps to do it ??   Regards,
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Majd Alsadi
Hello all,   Is there a way to apply the SLA on Task Management in BMC Remedy 19.02??     Any suggestions...Thank you
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Majd Alsadi
Hello all,   I added a new status reasons for incident and workorder and task and there is some customized field appear depend on some of the new status reason values.   I want to show the… (Show more)
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Majd Alsadi
Dears,   I want to add the resolution categorization on the task level in Smart IT 19.02 same as operational categorization   I tried to add them but it appears like a text fields with search… (Show more)
in Remedy ITSM
Majd Alsadi
Dears,   I have the following error when i try to delete fields in developer studio from HPD:Help Desk, below the error:   The field is referenced by a join form as a base field with No Delete flag… (Show more)
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