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Hi all, I just wanna ask about DWP Requests search as the image below: The search is working by request number, is there a way to make the search work by remedy login id for the user?? … Show more Hello all, I have an issue with the outgoing email. it was working fine but now it's not working and unable to send the emails. i have check email logs and i found the following: <EML>… Show more Hello guys, I have an issue with Smart reporting, i have a numbers of dashboards sometime it's working fine and some times it keeps loading and this error appear: I can't figure out what is the… Show more Hello all, I have a view in the database that contains some information that i need, so i created a view form that brings the data from the sql view then i pushed the data to a staging form. … Show more Hello all, I'm facing the following issue: I set an alternate approval for user1 , and it's working and the alternate can see the approvals. but when the alternate try to reassign the… Show more Hi experts, I am working with BMC Remedy 9.1.06 version. I have tried to create SRD filling the Approval Type field with Manager, but when request the service never appears in the Manager User the… Show more Hi We have a new customer requirement i.e If approval is pending for a specified days let's say 2 days and there is no current alternate approver set for the approver then the approval will be… Show more Hello all, I create a new report from Smart Reporting that shows the desktop information and how many desktops in the environment , now i want on the same report to add the ip address column for… Show more