Majd Alsadi
Hello guys,   I have an issue with Smart reporting, i have a numbers of dashboards sometime it's working fine and some times it keeps loading and this error appear:   I can't figure out what is the… (Show more)
in Remedy AR System
Majd Alsadi
Hello all,   I have a view in the database that contains some information that i need, so i created a view form that brings the data from the sql view then i pushed the data to a staging form.  … (Show more)
in Remedy AR System
Majd Alsadi
Hello all,   I'm facing the following issue:   I set an alternate approval for user1 , and it's working and the alternate can see the approvals.   but when the alternate try to reassign the… (Show more)
in Remedy AR System
Majd Alsadi
Hi experts,   I am working with BMC Remedy 9.1.06 version. I have tried to create SRD filling the Approval Type field  with Manager, but when request the service never appears in the Manager User the… (Show more)
in Remedy AR System
Majd Alsadi
Hi   We have a new customer requirement i.e If approval is pending for a specified days let's say 2 days and there is no current alternate approver set for the approver then the approval will be… (Show more)
in Remedy AR System
Majd Alsadi
Hello all,   I create a new report from Smart Reporting that shows the desktop information and how many desktops in the environment , now i want on the same report to add the ip address column for… (Show more)
in Remedy AR System
Majd Alsadi
Hello all,   I have some users that the assignment availability is set to no and i set for them the availability of The Workorder Manager functional role to yes.   Now it's Working fine in… (Show more)
in Remedy ITSM
Majd Alsadi
Hello all,   I have this requirement and want to ask if its possible to do it or not:   Some service requests in Service catalouge have an approval process (Ex: request a new computer) , the first… (Show more)
in Digital Workplace / MyIT
Majd Alsadi
Dear all,   When i re assign the approval from classical view there are a drop down list that shows the approvers list , from where can i create this list ?? Kindly find the image below:    … (Show more)
in Remedy AR System
Majd Alsadi
Hello all,   There is a department in my project that need to assign the service requests to a specific people not to a group (Example: some requests are assigned to person A.and some to person B… (Show more)
in Remedy AR System
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