Majd Alsadi
Hi all,   I just wanna ask about DWP Requests search as the image below:     The search is working by request number, is there a way to make the search work by remedy login id for the user??  … (Show more)
in Digital Workplace / MyIT
Majd Alsadi
Hello all,   I have an issue with the outgoing email.   it was working fine but now it's not working and unable to send the emails.   i have check email logs and i found the following:   <EML>… (Show more)
in Remedy AR System
Majd Alsadi
Hello guys,   I have an issue with Smart reporting, i have a numbers of dashboards sometime it's working fine and some times it keeps loading and this error appear:   I can't figure out what is the… (Show more)
in Remedy AR System
Majd Alsadi
Hello all,   I have a view in the database that contains some information that i need, so i created a view form that brings the data from the sql view then i pushed the data to a staging form.  … (Show more)
in Remedy AR System
Majd Alsadi
Hello all,   I'm facing the following issue:   I set an alternate approval for user1 , and it's working and the alternate can see the approvals.   but when the alternate try to reassign the… (Show more)
in Remedy AR System
Majd Alsadi
Hi experts,   I am working with BMC Remedy 9.1.06 version. I have tried to create SRD filling the Approval Type field  with Manager, but when request the service never appears in the Manager User the… (Show more)
in Remedy AR System
Majd Alsadi
Hi   We have a new customer requirement i.e If approval is pending for a specified days let's say 2 days and there is no current alternate approver set for the approver then the approval will be… (Show more)
in Remedy AR System
Majd Alsadi
Hello all,   I create a new report from Smart Reporting that shows the desktop information and how many desktops in the environment , now i want on the same report to add the ip address column for… (Show more)
in Remedy AR System