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- December 18, 2015
With the flexibility BMC offers, I am grateful to be able to split my time between Florida and the Great Smoky Mountains. I am passionate about creating the optimum customer experience -- whether through UI design, product management or by acting as a trusted advisor and coach to my customers.
Customer Success, Usability, User Experience, Product Management, Technical Communications
BS - University of Florida Remedy OnDemand, ITIL
- ITIL Foundation v3
- remedy ondemand
- itil v3
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Status Update2 years agoCheck out my blog on the OnDemand escalation process. We hope you don't need it, but we are here...
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