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Personal

  • Member SinceAugust 29, 2007
  • BiographyStarted out doing Java programming when I first entered into the IT world in 2011. 4 years later went into BMC Remedy Pre-sales, 1 year after which I certified as a Remedy Accredited Consultant and am still running Remedy ITSM workshops, product demos, formal BMC training, ITSM Implementations & Support in South Africa and some African countries.
  • CertificationsRAC, ARS 7.0.04 Admin Part 2 Course Delivery, ITSM 7.6.04 Admin Part 2 Course Delivery

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Melanie's Recent Activity

Melanie Jansen

Status Update5 months ago

BMC Helix Remedy may be great but due to containerised objects certain customisations simply cannot...
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