Marty Brown
Hi all,  I have a Remedyforce dilemma that I'm hoping somebody can help me with.   We have an inbound email address set up in Remedyforce, so that when a user sends an email message to a particular… (Show more)
in BMC Helix Remedyforce
Gabriel McGinn
Microsoft updated exchange/mail clients post 2016 to use a thread-index value in the headers to determine a messages relationship to an existing Conversation. Prior to Outloook/Exchange 2016 the…
Matt Laurenceau
Thanks Gabriel McGinn for the heads-up on Twitter 2 days ago. What can we do FOR YOU today? Ohh, here are the top 10 on BMC Helix Remedyforce Community these past 3 months. Do you know many of them?
    Satrughan Mahato
    Need validation rule feature for Request definition Input fields.For ex- if we have textarea fields,we can  restrict user to insert more than 255 characters. Use case - This having issue in Approval…
    Sonja Repo
    To be able to design Self Service 3.0 portal to reflect on organizational needs. E.g. to be able to change the places of components, customize the titles and colors and the structure.
    Gabriel McGinn
    Currently Column headers for the Remedyforce Console are configured on each object via the Column Headers field sets. This overrides the columns selected in the Console View Lists. It would be…
    Gabriel McGinn
    Hello Community,   The issue is when a staff member replies all via the Console, the support address is added to the email thread and is recorded in the action history as a duplicate email sent. One… (Show more)
    in BMC Helix Remedyforce
    Gabriel McGinn
    I am encountering difficulties adding the BMC Cost fields to the CMDB layout. I specifically want to add the BMCServiceDesk__Cost_Amount__c field to the base element field set. When I navigate to the… (Show more)
    in BMC Helix Remedyforce