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Name: Matt Laurenceau
Biography: Service Management, User Experience and Marketing addict. Cultivated these skills in various roles, see http://fr.linkedin.com/in/mattlaurenceau

Ohhh, and I do not like e-mail :)
Skype: matt.laurenceau
Twitter: @matt_L
URL: http://bit.ly/MattProfiles
Country: France
Company Name: BMC Software
Role: BMC Employee
Salutation: Mr.
Job Title: Senior Community Ambassador
Certifications: ITIL, Pragmatic Marketing
Web Site: http://bit.ly/MattProfiles
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Member Since: Dec 8, 2006
Tags: itsm atrium cmdb bsm tips videos service platform blog 2.0 saas social blogger matt e20 cmgr matt_l socmed socbiz