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  • Member SinceSeptember 3, 2012
  • URL
  • BiographyCurrently working in local government in the UK supporting our Remedy on Demand 7.6 environment. Prime 'specialism' (I use the term loosely) is around Service Request Management.

    Also involved in supporting the Incident, Change, Problem and Work Order modules of RoD as well as Dashboards and Analytics.
  • CertificationsBSc Hons, ITIL Foundation, Prince2 Foundation, BMC Certified Administrator



Skills and Expertise

  • itsm
  • srm

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Mark's Recent Activity

Mark Harrison

Status Update6 years ago

Finally, some light at the end of the frustration tunnel - On CTM:People, to have a new "Contact...

Blog Post 28-Apr-2014

Diary of a beginner Admin

Mark Harrison's Blog