Skip navigation
Log in to learn more about mannyram70, share content, and exchange messages and invites.

Create content by email



  • Member SinceApril 21, 2010
  • BiographyProfessional IT & Support service individual with 21 years experience in support, IT Infrastructure, support, service desk, service delivery, business relationship management.
    • Responsive, proactive, innovative and a visionary with exceptional customer focus to deliver the necessary outcomes for the business.
    • Well versed in global customer technical support and excellent customer relationship management experience.
    • Well focused on delivering satisfaction through defined processes, metrics and surveyed results identified in IT Service Management.
    • Delivery of business improvements i.e. processes and procedures, motivation and behavioral changes.
    • Focused on ensuring Value Realization and delivering Quality services as the customer advocate and trusted advisor at all times.
    • Business relationship and customer experience advocate.
  • ExpertiseITIL v3 Expert
  • CertificationsITIL v3 Expert, BRMP



Skills and Expertise

  • brmp
  • itil v3 expert

Endorse Manny

Have experience working with Manny?
Tell people about Manny's skills and expertise.

Manny's Recent Activity

This user has not updated their status.
This user does not have a blog.