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- April 25, 2011
- BMC Remedy Development, ITSM Process configuration, Customization, Support, Remedy Custom application, Integration, SRM Standard and AIF development, CMDB Normalization and reconciliation
- ITIL V3 Foundation
- bmc srm
- change management
- cmdb 9.1
- cmdb data*
- cmdb sync
- incident managament
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