Deepshikha Porwal
This month’s blog is about the one of the most useful enhancements of BMC Remedy AR System version 8.1.00, Email-based approvals. Many of our customers have already started taking benefit of this new… (Show more)
in Remedy ITSM
Sriram Gorur
Hi All,       Incident work logs are getting duplicated sometimes, we are not able to replicate the issue. Please find the complete details:   Issue: Work logs are getting duplicated sometimes,… (Show more)
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Rolf Ibelshaeuser
Hello, we are using SRM with ITSM V9.1.02. I tried to set some Demo-SRDs of Calbro Services offline and at the same time wanted to change the status to 'Draft' to get them out of the way (using… (Show more)
in Remedy ITSM
Ricky .
Hi All,   Everytime i submitted the ticket using the request entry console, the request details will show this details.     What is the function/responsibility of Request Coordinator in service… (Show more)
in Remedy ITSM