This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedyforce Service Desk COMPONENT:…
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I would like to edit the dropdown list under Portal --> View. On our system, there are different objects being displayed for Admin and Staff profiles. How do I change this and add/drop objects to… Show more
Hi, what is the best way to go forward in allowing my service desk team to have a tab that would display all user information (as read only). I want this to be a tool for them to validate complaints… Show more