Hello In the backend side of Smart IT - otherwise known as BMC Mid-Tier - one could generate an Incident Template, bring it back up and attach a CI record to the ticket. That still works within… Show more
Log in to learn more about lenny.warren80, share content, and exchange messages and invites.
Start the 5 minute survey Why should you take this survey?The community experience that you enjoy today is a result of continuous improvements over the past years, based on the feedback from our… Show more
https://docs.bmc.com/docs/digitalworkplaceadvanced/2002/user-accounts-groups-and-permissions-for-bmc-digital-workplace-catalog-908224096.html#bmc_comments I am reviewing the 20.02 DWP Catalog Server… Show more
I am using BMC Smart IT 20.02 and have accessed the Backup Infrastructure (Business Service) CI through the Asset Console. When viewing the CI, I noticed the Service Type of Business Service or… Show more