Hi, Is it possible to add a Product Type and CI Type on Product Catalog
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Hi, I've using 19.02 Remedy. The case is the other member of the support could view ALL the ticket and the other member of the support group could NOT view the specific ticket. Is there… Show more
Hi! Can someone help me, on how to reset the ticket number SR,WO,INC,Problem. I'm going to have some cleanup. Regards
<EML> <TID: 43> <SEVERE > <LoggingModule> /* Fri Jul 17 2020 16:37:39.047 */ Could not connect to Email server Name/IP xxxxxx, Email Server Type :POP3 , Email Server Port :110 , Email Server User… Show more
Hi! Do you have a screenshot of your "rule for Ad Hoc Get Next Approver" I'm trying to create rule for the Ad Hoc to get next approver. Thanks!