We just upgraded from Track-It! 11 to 2018 and now we have quite a few users who cannot log in to the Self-Service portal because the Language drop-down never loads. It just spins and says "loading".… Show more
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Did/Does anyone else get a Server 200 Error popup when selecting a category for a ticket in TrackIT 20.19?
Did/Does anyone else get a Server 200 Error when adding a category in ticket? The error will also popup when selecting other things in the helpdesk module as well. I do have a open ticket with BMC… Show more
When installing the latest version of Track-It! it appears to install a version of BCM 12.8 which has a patch level of 181122n. There have been three patches released since then. Is it OK to install… Show more
I would like to see the ability to have the ticket assigned directly to a group