Steve Hobbs
I think integration with outlook would add a great piece of functionality to Trackit. Ability to select tickets from a drop down list within outlook when sending emails to have the email append the…
Theresa Wager
we do not want to do a migration from our old server, so we want a fresh start. We have scheduled audits set up for 11.4, do I need to disable that in 11.4 before it works in 2020? thanks
in Track-It!
Paul Gott
Hello, I've built out a new 2020 environment from scratch, business rules, priorities, AD sync for users and technicians, etc.  We have everything as we want it however our help desk manager is… (Show more)
in Track-It!
Jared Niedzwiadek
For instance an Technician has closed the ticket and entered a resolution. A week later the requestor emails in updating a ticket from a subject line but the ticket remains closed. Is there a way to… (Show more)
in Track-It!
Philipp Ernicke
Hi,     I have a customer who cannot use remote control in the browser with Chrome but everything works fine in Firefox.  If we try to connect via Chrome, there are nothing in the bcm log. Proxy… (Show more)
in Client Management
abdallah hamaydeh
We are planning to push the client on 2000 devices, how can we specify a group of devices under each relay server? what is the right steps to have each relay own group device not communicate with the… (Show more)
in Client Management
Ken Soszka
In version 11.4 it was possible to search Assets by Primary User Name (Requestor), so that you could easily find a user's Asset without knowing the Asset Name, Serial Number, etc.   This…
Philipp Ernicke
Hi,   I would like to know if anyone tried to join a computer with Join Domain OR step  in the last time?   I tried it with a customer with the DomJoin OR step on a Windows 10 1909 device and it… (Show more)
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IT NOVASEP
Bonjour, Pouvez-me vous me dire quelle est la bonne pratique de déploiement de mise à jour pour le pack office 365, en réseau local avec outils BMC ? Actuellement BMC Client Management 12.9,… (Show more)
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